Help:Wiki University--Patrolling Guidelines

From FamilySearch Wiki
Revision as of 12:26, 29 September 2020 by Kmmarshall (talk | contribs) (Minor punctuation correction)
Jump to navigation Jump to search

What to look for when patrolling[edit | edit source]

  • Namespace is not missing, is properly written and spelled
  • All links are blue (working)
  • Breadcrumbs
  • SEO properly written
  • Category(ies) present and correct
  • Wikitext and format generally working

Content[edit | edit source]

Content is consistent with Wiki guiding principles.

Cases requiring special handling[edit | edit source]

Before you begin patrolling, you need to know that some pages are handled differently than the mainstream. Here's a list of the ones you will run into most often:

Type of Article Handling Guidelines
FamilySearch Historical Records
  • Mark as Patrolled only - do not edit!
FamilySearch Indexing
  • Ignore (may be protected anyway)
British Research Pages
  • Patrol but do not edit except for minor items (messed up formatting, etc.)
  • Major items: make an entry on Talk page and move on.
Family History Centers
  • Patrol but do not edit except for minor items (messed up formatting, etc.)
  • If requires significant work, mark as patrolled and refer to those missionaries assigned as Specialist and FHC Directors Help on the Wiki Support Team
Sandboxes and user pages
  • Patrol but do not edit except for extreme items such as language, inappropriate content
  • Erie Canal sandbox page belongs to a user practicing Wikitext in a Family History Library Class.
  • Make sure sandbox is in proper namespace (User:username/sandbox)
Norwegian pages (primarily adding new names)
  • Check links and patrol
Foreign language pages
  • Fix links, but do not edit
  • If significant amount of change, mark with template {{Non-English}}
Page in Progress
  • Patrol but do not edit
  • If there are potential problems, add to your watchlist

Note: serious content problems trump the special instructions above (don't forget, anyone can edit a Wiki page, add links, etc.)

Handling problematic content[edit | edit source]

Issue Possible solutions
Broken or incorrect links
  • Fix or delete the link.
Content on a person's own genealogy or biographies about specific individuals.
  • If on User or Talk page, respond with reference to Guiding Principles and suggest alternative approaches.
  • If on Article page, move text to Talk page and respond there. Use {{Delete}} template if that is appropriate.
Specific doctrine or information of The Church of Jesus Christ of Latter-day Saint that is not research related.
  • If on User or Talk page, respond with reference to Guiding Principles and suggest alternative approaches.
  • If on Article page, move text to Talk page and respond there. Use {{Delete}} template if that is appropriate.
Unnecessary historical or background information
  • On Talk page or by email, refer to Guiding Principles and offer to work with User to make text more Wiki-appropriate.
  • Put watch on page to determine whether changes are subsequently made.
Other inappropriate content, e.g.
  • Offensive language.
  • Derogatory statements about people, things, etc.
  • Delete immediately.
  • Contact user through email and refer to Wiki Guiding Principles.
User making repetitious errors or "messing up" Wikitext format
  • Through email, refer user to Wikitext help.
  • Refer user to Sandbox for practice before editing actual pages.
Viral text may be included without the user knowing it.
  • A Pinterest link ( etc.)
  • A long string of characters referring to Skype (but be careful not to delete actual phone #). This may not show up in final page but could affect how Wikitext formats.
  • References to viruses or virus protection.
  • Delete the text but do not open the link.

Other actions you may want to take at any time:

  • Post to Yammer > Wiki911 group with copy of URL information and description of issue
  • Email user (link under "Tools" in the left sidebar on the user's page) or put comment on the user's Talk page if warranted.
  • Refer user to guiding principles.
  • Educate by referring to lessons in Wiki University.
  • Add to watchlist. (Be sure to take it off at some point!)
  • Refer for temporary or permanent blocking if issues are extreme or issue repeats after emails.

Patrolling Talk pages[edit | edit source]

On Article and User Talk pages, after ensuring that the policies and guidelines are followed, we are also looking for:

  • Questions that patrons ask
  • Problems, concerns, or other issues that may need to be resolved
  • Trends that may indicate larger concerns or issues to resolve

Your patrolling resources[edit | edit source]

These are a few of the resources, references and tools you can use to help you patrol:

People[edit | edit source]

Ask questions of your mentor, instructor, companion or anyone on the Yammer groups (Wiki Missionary or Wiki 911).

Helpful links to provide users[edit | edit source]

Patrolling Aids[edit | edit source]

  • Maintenance templates
    (for issues that need to be handled by someone else)
  • Watchlist
    (to flag an article to monitor future changes)
  • User information
    User page, Talk page, User contributions, User email link
  • Major article changes
    • Move page
      To retitle correctly. First check pages that link there and ensure you won't be creating a double redirect. You must have authority to move pages. Ask if unsure.
    • Rollback
      Cancels all changes made by the most recent user back to the prior user. This is helpful for issues such as a blanked page or significant format corruption. Caution: cannot be undone.
  • Block user
    Refer user for temporary or permanent blocking because user does not comply with Wiki guiding principles. Generally only done after warnings and failure to comply, although in egregious cases (advertising or pornography links, etc.) may be done immediately. Must be done by a designated administrator.

Try these out[edit | edit source]

Quick Quiz

What to look for when patrolling:

  • All links are black (working).
  • Some pages are handled differently than the mainstream. Which of the following should you not ignore?
A. FamilySearch Indexing pages
B. Missouri Genealogy pages
C. FamilySearch Indexing pages
D. A and C
  • Serious content problems always follow the special handling guidelines.
  • After commenting about a submission problem on a user's Talk page, what should you do?
A. Move on to the next patrolling item
B. Place a watch on the page
  • A person using derogatory statements should be banned immediately.